93qk's Privacy Policy — Your data is safe with us

1 Introduction

93qk is a trusted online gaming platform built for players in Bangladesh. We believe our members have every right to know how their personal information is used — which is why we created this privacy policy: clear, straightforward, and free of complicated legal jargon.

This privacy policy applies to 93qk's website, mobile app, and all related services. By registering on the platform or using our services, you are considered to have accepted this policy.

93qk never treats your data as a product. We only collect what is necessary to provide you with the best gaming experience. Protecting your privacy is an ethical responsibility we take very seriously.

2 Information We Collect

93qk only collects information that is genuinely necessary. We never ask for unnecessary or excessive personal data. The categories of information we collect are detailed below:

A) Information collected at registration

• Full Name (as per National ID)
• Mobile Number (for verification)
• Date of Birth (for age verification)
• Email address (optional)
• Password (stored in encrypted form)

B) Information collected during identity verification (KYC)

• Copy of National ID or Passport
• Selfie or Live Photo Verification
• Proof of Address (utility bill, etc.)

C) Automatically Collected Information

• IP Address & Device Information
• Browser Type & Operating System
• Time Spent on Site & Pages Visited
• Cookies & Local Storage Data

D) Financial Information

• Mobile Banking Number (Mobile Banking, Nagad, Rocket)
• Transaction History
• Deposit & Withdrawal Records

3 How Your Data Is Used

Information collected at 93qk is used only for specific, legitimate purposes. Every piece of data we collect from you has a clear reason behind it:

We use your information for account management, payment processing, fraud and money laundering prevention, personalizing your gaming experience, informing you about relevant offers and bonuses, and continuously improving our services.

4 Who Your Data Is Shared With

93qk never sells your personal information. However, we do share limited data with select trusted third parties where necessary to deliver our services. Each of these parties operates under strict confidentiality agreements with us.

Your data may be shared with:

• Payment Providers (Mobile Banking, Nagad, Rocket): Only the information required to complete a transaction.
• Identity Verification Service: To complete the KYC process.
• Cybersecurity Partner: To detect and prevent fraud.
• IT Service Providers: For server management and data backup.
• Legal Authorities: When required by law or court order.

5 Cookies Policy

Cookies are small data files stored in your browser. 93qk uses cookies to make the platform more functional and personalized. They keep your login session active and remember your preferences.

Types of cookies we use:

• Essential Cookies: Essential for the site to function properly. Disabling these will prevent you from using the site.
• Functional Cookies: To remember your preferences, language, and account settings.
• Analytical Cookies: To understand site usage patterns. This data is completely anonymous.
• Security Cookies: To prevent fraud and cyberattacks.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause some features to not work properly.

6 Data Protection Measures

To protect your information, 93qk adheres to the highest security standards in the industry. Our security infrastructure is continuously updated and tested.

Key Security Measures:

• 256-bit SSL Encryption: All data transfers are carried out through encrypted channels.
• Two-Factor Authentication (2FA): An extra layer of security on your account.
• Round-the-Clock Monitoring: A 24/7 system monitoring team is active at all times.
• Regular Security Audits: Periodic penetration testing conducted by third parties.
• Data Minimization: Only the data that is strictly necessary is stored.
• Access Control: Only authorized personnel have access to your data.

7 Your Rights

As a 93qk member, you have specific rights over your own data. We respect those rights and make them easy to exercise.

To exercise any of these rights, contact our support team. We aim to respond within 30 days.

8 How Long Data Is Retained

93qk does not retain data longer than necessary. Retention periods vary depending on the type of information and applicable legal requirements.

• Account Information: For the duration your account is active, and for a minimum of 5 years after closure (for legal compliance).
• Financial Records: 7 years, in accordance with Bangladesh financial regulations.
• Identity Verification Documents: 5 years after account closure.
• Support Conversations: 3 years after last contact.
• Cookies Data: When a session ends or upon reaching the set expiry period.
• Marketing Information: Deleted immediately upon opt-out.

9 Protection of Minors

93qk is strictly for users aged 18 and above. We do not knowingly collect information from or provide services to minors.

If a minor registers using false information and we detect it, the account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child has registered on 93qk, please contact our support team right away.

10 Changes to the Privacy Policy

This privacy policy may be updated to reflect changes in law, technology, or our services. We will notify you before any significant changes take effect.

How changes are communicated: SMS notification to your registered mobile number, a pop-up notice upon platform login, and an updated "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. However, if you do not agree, you always have the option to close your account.

11 Get in Touch

For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact our dedicated privacy team. We aim to respond within 30 business days.