Safe & Responsible Gaming

At 93qk Responsible Gaming — Keep it fun, not addictive

Gaming should be a source of fun — not stress or problems. 93qk believes every player has the right to a safe and enjoyable experience. Our Responsible Gaming policy and tools are here to make sure of that.

Our Commitment

No one under 18 is permitted to play
Set your own deposit limits, your way
Self-Exclusion is easy to activate
24/7 Support Team, Always Ready
Reality Check Reminders can be set
Age Verification is Mandatory
Set Session Limits
Budget Control Tools
Special Assistance
Important warning

Gaming is entertainment — not a source of income. Please only play with money you can afford to lose without affecting your daily life. If you feel gaming is having a negative impact on your life, contact our support team right away.

Responsible Gaming Why it matters

Online gaming is a popular pastime for millions of people. But like any form of entertainment, it comes with boundaries. At 93qk, we believe Responsible Gaming It's not just about following rules — it's a habit of being honest with yourself.

Many young gamers in Bangladesh come to online platforms for the thrill and fun. But sometimes, without realizing it, that enjoyment can turn into addiction. 93qk keeps players informed with the right tools and information before things reach that point.

Our Responsible Gaming policy is built on three core principles — Awareness, Control & Support. Our goal is for every member to stay aware of their gaming behavior, set their own limits, and access support whenever they need it.

Keep in mind: Winning and losing are both part of gaming. But chasing losses by placing bet after bet — that's where problems begin.

Recognize the signs of addiction

If you notice any of the following signs in yourself or someone close to you, seek help immediately:

  • Setting a budget but repeatedly going over it
  • Chasing losses by placing even more bets
  • Being unable to stop gaming or take a break
  • Hiding your gaming from family or friends
  • Gaming negatively affecting work, studies, or relationships
  • Continuing to play despite financial difficulties
  • Feeling mentally restless or uneasy when not playing
  • Taking on debt or borrowing money to fund gaming

Safe gaming habits

  • Set a clear budget before you start and stick to it
  • Decide in advance how long you'll play each day
  • Avoid gaming when you're tired or under stress
  • Treat gaming as entertainment, not a way to make money
  • Take regular breaks — at least 10 minutes every hour
  • Talk openly with family or friends about your gaming
  • Never play with savings or emergency funds
  • Keep the Reality Check Reminder enabled

Head to your 93qk account settings anytime to set your own deposit limits, session time, and reality check reminders.

Ask yourself

If you answered "Yes" to most of these questions, please seek help:

1Did you spend more than your budget last month?
2Do you feel angry or frustrated after a loss?
3Have you hidden your gaming from family?
4Do you feel uneasy when you're not playing?
5Have you played more to try to win back what you lost?
6Is gaming disrupting your sleep or work?

If you answered "Yes" to 3 or more questions, please contact our support team.

Self-Exclusion

If you feel you need a break, use 93qk's self-exclusion feature. You can suspend your account for anywhere from 7 days to 6 months.

No marketing messages will be sent and account access will be blocked during the self-exclusion period.

Go to Settings

Useful pages

93qk's Responsible Gaming tools

Our dedicated features to keep your gaming safe and in control

Set a deposit limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set; increasing a limit requires a 7-day waiting period.

Session Time Control

Set a daily time limit for your sessions in advance. When the time is up, the system will automatically alert you and end the session if needed.

Reality Check Reminder

A message will appear on screen at set intervals showing how long you have been playing and how much you have won or lost. This helps keep you aware and grounded.

Self-Exclusion Feature

Feel like you need a break? You can temporarily suspend your account for anywhere from 7 days to 6 months. During this period, you won't receive any promotional communications either.

Loss limit

Set your own loss limit for a given period. Once you reach that limit, the system will automatically stop you from placing further bets.

Age & Identity Verification

Age verification is mandatory to register at 93qk. Users under 18 are not permitted on the platform — no exceptions.

Set Your Limit How to

Set your gaming limits in just a few steps:

1
Log in to your account Log in with your registered mobile number and password.
2
Go to Profile Settings Click the profile icon in the top right corner and navigate to "Settings" or "Security".
3
Open the Responsible Gaming section Select the "Responsible Gaming" tab.
4
Set Your Preferred Limits Deposit limit, session time, loss limit, or self-exclusion — set whatever you need.
5
Confirm Confirm changes via SMS verification. Most limits take effect immediately.

Self-Exclusion Options

Choose a break duration that works for you:

Short Break — 7 Days

When you feel like a short break is all you need. Your account will be inactive for one week.

Medium-Term Break — 1 Month

When you need a longer break. No bonus offers will be sent during this period.

Long-term break — 3 to 6 months

When you feel you need to stop entirely for a while. You will have the option to rejoin once the period ends.

Permanent Closure

If you feel like gaming is no longer for you, you can request a permanent account closure.

Responsible Gaming Questions about

Straightforward answers to the most frequently asked questions

Gaming addiction is when you lose control over your play and it begins to negatively affect your daily life, relationships, or finances. If you find yourself going over budget, chasing losses, or unable to stop playing — these are early signs of addiction.

Lowering your limit takes effect immediately. However, if you want to increase your limit, a waiting period of 7 business days applies. This is intentional — to prevent impulsive decisions.

Yes. Even during an active self-exclusion period, you can still withdraw any existing balance in your account. Only new deposits and gaming activity will be restricted.

Start with an open, non-judgmental conversation. Speak with empathy rather than blame. You can also reach out to 93qk's support team — we provide guidance to family members as well.

If you set a session reminder (e.g., 30 minutes or 1 hour), a pop-up will appear on screen when the time is up. It will show your total time played, total bets placed, and a summary of wins and losses. You can choose to stop playing right there.

No. National ID verification is mandatory when registering at 93qk. Users under 18 cannot register. Suspicious accounts are also reviewed and closed where necessary.

Of Help The door is always open

You don't have to face this alone — we're here for you

Live Chat Support

Our support team is online 24 hours a day, 7 days a week. Chat with us directly for any issue — you'll get a response right away.

Email support

Send any Responsible Gaming request to our dedicated address. We will respond within 24 hours.

[email protected]
Expert Advice

For serious addiction concerns, we can refer you to professional counseling services. Just reach out to our support team and we will point you in the right direction.

93qk's commitment: We believe a happy, healthy player is our greatest asset. Promoting Responsible Gaming is therefore fully aligned with our business values. Your wellbeing is our priority.

Responsibly Start playing

At 93qk, your safety and enjoyment matter equally. Register today and use our Responsible Gaming tools to play with peace of mind.

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